1. Overview
Mega Clean (“we,” “us,” or “our”) is a residential and commercial cleaning company serving Massachusetts, USA. We provide our services at the customer’s property — we do not operate a storefront open to the public. This Privacy Policy explains how we collect, use, and protect personal information when you visit this website, request a quote, or contact us.
Quick summary- We collect what you send us (quote requests, messages, privacy requests) and the minimal technical data needed to run the site.
- We use it only to respond to you, estimate your job, and schedule the work.
- We do not sell personal information. You can record your preferences on our Data Access page.
2. Information we collect
Through our quote and contact forms we may collect: your name, phone number, email address, city, state and ZIP code, property type, service details, preferred dates and, if you choose, photos of the space. We also keep the content of the text messages and calls you exchange with us.
On the technical side, the site uses a language cookie, essential security cookies, and the basic data needed to operate and protect the site. Analytics data is collected only if analytics is enabled and you consent to it (see section 5).
3. How we use information
We use your information only to:
- respond to your request or message;
- prepare and send your estimate;
- schedule, confirm, and organize the crew’s visit;
- keep basic records of the work performed;
- protect the site from abuse and meet legal obligations.
4. Text messages and calls
If you give us a phone number, we may call or text you about your request, estimate, and scheduling. Message and data rates from your carrier may apply. If you would rather not receive texts, just let us know and we will use another way to reach you. We do not share your number with third parties for their own marketing.
5. Cookies
Essential cookies keep forms, language, and security working and cannot be switched off. Optional analytics cookies are used only if analytics is enabled on this site and you accept them on the cookie banner. You can change your choice at any time on the Data Access page.
6. How we share information
We do not sell personal information. We share data only with service providers that help us run the website and our communications (for example, hosting, email delivery and, if enabled, analytics), which handle it on our behalf, or when the law requires it.
7. Data retention
We keep information for as long as reasonably needed to respond to you, provide the service, keep business records, and comply with the law. After that, it is deleted or anonymized.
8. Security
We take reasonable measures to protect the information you send us. No method of transmission or storage is completely secure, so please do not send sensitive details through the site that are not needed for your estimate.
9. Your privacy rights
Depending on the law that applies to you, you may ask to access, correct, or delete your personal information, or record a preference that it not be sold or shared. Submit a request through the form on our Data Access page, or call or text (508) 244-7459. We may ask for information to verify your identity before acting on a request.
10. Children
This website is not directed to children under 13, and we do not knowingly collect information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always posted on this page.
12. Contact us
Mega Clean
Massachusetts, USA
Phone / text: (508) 244-7459
You can also use our Contact page.
This page is provided for transparency and general information. It is not legal advice. Consult your attorney for advice specific to your situation.
